Broker guide
Redraw Facility Access Rules for Mortgage Brokers
How does a redraw facility work when a client needs cash? Check extra-repayment access, lender limits and offset differences before relying on the funds.
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A redraw facility lets a borrower access extra repayments already made on an eligible home loan, subject to the lender’s access conditions. Those repayments reduce the loan balance. Drawing them back increases the debt and the interest charged on it.
For a deposit or settlement, count the amount the lender makes available for withdrawal by the required date. The client’s lifetime extra repayments and a screenshot of their loan balance don’t establish that amount.
Establish Available Redraw
Available redraw is the amount the lender currently permits the borrower to withdraw, which can be lower than their total extra repayments. Scheduled repayments reduce debt as required by the loan contract. Paying the scheduled amount alone doesn’t create redraw.
Keep the outstanding loan balance separate from the available redraw figure. A client can owe less because they’ve paid ahead while still facing limits on how much they can draw back. Ordinary home equity also needs a separate lending assessment if it isn’t accessible through an existing redraw facility.
CommBank’s redraw explanation, as at October 2026, distinguishes total redraw from available redraw. Payments towards the next monthly repayment, uncleared cheques and pending adjustments sit within its total redraw figure. The available amount excludes uncleared cheques and, for weekly or fortnightly direct debit payers, payments towards the next monthly minimum.
CommBank also adjusts available redraw on the monthly repayment date. The amount can reduce over the agreed term so both redraw and the loan balance reach zero at the end. This is a CommBank product mechanism, not a rule to apply to every lender.
In a hypothetical file, a client has made $40,000 in extra repayments but the lender confirms only $32,000 is currently available. Count $32,000 before any further withdrawal restrictions. The $8,000 difference needs an explanation from the account records, such as amounts reserved for repayments or scheduled reductions.
If settlement follows the next repayment date, obtain the amount expected to remain available then. Don’t assume today’s figure survives a product switch, loan payout or account restriction.
Check Restrictions Before a Transfer
The applicable loan terms determine whether redraw is enabled, how much can be withdrawn and which transfer method meets the deadline. Compare the actual account with those terms before counting the money as funds to complete.
These lender examples show why a fixed loan and a variable loan need separate checks. They don’t establish access for an individual account.
| Lender and dated source | Minimum and fixed-loan access | Account or transfer condition |
|---|---|---|
| ANZ, as at October 2026 | No minimum on eligible home loans and residential investment loans. Unavailable during the fixed-rate period | Loan must be fully drawn and not paid out. A current default prevents access. The page also excludes borrowers who previously defaulted during the term |
| CommBank, as at October 2026 | Redraw unavailable during the fixed-rate period | Switching from variable to fixed removes access during that period. A second or subsequent mortgage to another financial institution excludes access under its published list |
| Westpac, 1 July 2026 redraw guide | Variable redraw has a $100,000 daily online limit and no branch limit. Fixed redraw has access up to $30,000 | Redraw must be activated. The guide allows up to one day online or one week after receiving a completed authority form |
The sources are ANZ’s redraw conditions, CommBank’s access rules and Westpac’s redraw guide. Westpac’s fixed-loan guide also warns of break costs when its limits are exceeded.
ANZ’s conditions exclude redraw on loans in a company name. They also restrict certain repayments, including those made during construction or progressive drawdown. These restrictions explain why a visible amount ahead isn’t enough to approve a transfer.
For ANZ Internet Banking, select the loan account, open Account Overview and choose Redraw loan. Enter the destination and amount, review the details and confirm the request. Under its online instructions, the destination must be a linked ANZ account.
ANZ’s product page says an approved online request on a business day generally reaches the transaction account that day. A phone request can take up to two business days. These conditions, as at October 2026, exclude ANZ Plus products.
A borrower seeking to use redraw to meet mortgage repayments needs the lender’s permitted arrangement for that account. Taking money out and paying it back doesn’t create income or reduce the underlying debt. If repayments are unaffordable, discuss the lender’s repayment assistance before relying on repeated redraws.
“Free” or “unlimited” redraw doesn’t establish unrestricted cash access. Compare withdrawal fees separately from daily limits, activation requirements and account eligibility. A transaction-style loan description also doesn’t turn redraw into a separate deposit account.
Separate Redraw From Offset
Redraw sits within the loan, while an offset account holds the borrower’s money in a separate account linked to an eligible loan. Both can reduce interest, but they change the loan balance differently.
| Question | Redraw facility | Offset account |
|---|---|---|
| Where is the money? | Extra repayments have reduced the loan debt | Money remains in a separate account |
| What happens when money leaves? | A redraw increases the outstanding loan balance | A withdrawal reduces the offset balance while the loan principal stays unchanged |
| How does access work? | Subject to the loan’s redraw conditions and transfer channels | Subject to the account’s withdrawal and payment conditions |
| What proves funds for a purchase? | Current available-redraw confirmation followed by the transfer record | Account statement showing the balance and subsequent payment record |
Redraw can suit a borrower who wants extra repayments to reduce debt and expects only occasional withdrawals. An offset can suit money used regularly for bills or a planned purchase. Compare the loan’s costs and the client’s need for access before choosing either structure.
A Deposit Transfer With a Shortfall
In this hypothetical example, a client needs a $35,000 contract deposit on Friday. They report $40,000 in extra repayments. On Tuesday, the lender confirms $32,000 available redraw on an eligible variable loan, with access already enabled.
The broker records the permitted destination as the client’s nominated transaction account. The confirmed transfer conditions allow $32,000 to reach it by Thursday. The conveyancer supplies the verified payment instructions for the deposit recipient.
The client also has $3,000 in cleared savings, so those funds together cover the $35,000 deposit. The $40,000 repayment history isn’t counted again. After the redraw, the existing loan debt rises by $32,000.
If the lender can release only $30,000 by Thursday, the accessible total is $33,000 and the shortfall is $2,000. The client must provide another confirmed source or have the conveyancer arrange an agreed payment alternative before Friday. An unapproved redraw request can’t fill that gap.
Document the Intended Use
Keep the lender’s confirmation with the transaction records so the file shows how much money was available and where it went. For a deposit or settlement, retain the following evidence.
- The loan account statement and dated available-redraw confirmation, identifying the account holders and product.
- The applicable access conditions, including approval or activation records and transfer limits.
- The redraw transaction reference and receiving-account statement showing the cleared funds.
- The deposit receipt or settlement statement, with a record of any shortfall and how the client covers it.
A redraw-funded deposit still increases debt on the existing loan. Carry that drawing into the new application’s liability and repayment assessment. Access to the funds also doesn’t automatically satisfy a lender’s genuine savings requirements.
Tax treatment follows a separate question. The Australian Taxation Office’s Taxation Ruling TR 2000/2 ties interest deductibility on redrawn money to its use. The property securing the loan doesn’t determine deductibility by itself.
If a client redraws from a rental-property loan for a private expense, that new borrowing has a private use. If they redraw from their home loan for an income-producing purpose, the tax analysis follows that use. Combining private and income-producing drawings can create mixed-purpose debt that needs ongoing allocation.
When the use changes, give the client’s tax adviser the loan statements and the complete path of the funds. Before you count redraw for settlement, the file must show the accessible amount, the arrival date and the debt created by taking it.