Bulma vs Broqa for Mortgage Brokers 2026

Between Bulma and broQA, Bulma is the better choice for brokers who want quick lender policy answers and full client scenario planning in one place. By contrast, broQA suits brokers who want policy answers inside a wider workspace that also prepares applications, drafts business development manager (BDM) emails and tracks rates.

Bulma gives you quick answers to lender policy questions across 52+ lenders, and each answer quotes the lender’s policy wording. It also plans client scenarios and groups lenders by policy fit, with borrowing power, conditions and documents for each. The other product, broQA.ai, answers policy questions across 45+ lenders with a cited passage and a confidence score.

The two products show uncertainty in different ways. In a cross-lender comparison, Bulma names the lenders whose policy doesn’t cover your question and labels exception pathways by confidence level. Each broQA answer gets a score from 0 to 100, and low scores are flagged for you to check with the lender.

Scenario-Level Verdict

Choose Bulma for quick policy answers across 52+ lenders and for planning whole client scenarios. It also handles harder files, such as mixed income, a high loan-to-value ratio (LVR) or a lender you rarely use. Choose broQA when you want application preparation, BDM emails, rates and WhatsApp answers in the same subscription as your policy answers.

The deciding factors are how complex your scenarios are, how many lenders you compare, how you review sources and how much manual checking you accept.

Deciding factor	Bulma	broQA
Scenario complexity	Policy Advisor answers a question for one lender, a shortlist or all covered lenders. Scenario Planner checks a whole client scenario against every covered lender and groups lenders into standard fit, fit with conditions and needs an exception	Chat answers lender-specific or panel-wide questions with multi-step reasoning. The Servicing tool ranks borrowing capacity from the scenario you enter
Lender breadth	52+ residential lenders and about 50 policy areas, for policy research and borrowing power	45+ lenders for policy answers and serviceability, plus rates across 50+ lenders
Source review	Each answer quotes the policy wording it relied on, with the lender, the policy area and the date Bulma last updated that policy	Each answer cites the source policy passage, drawn from versioned and dated policy documents
Uncertainty signal	A comparison names the lenders whose policy doesn’t address the point. Exception pathways are labelled Documented, Precedented or Reported	A confidence score from 0 to 100 on each answer. Low scores trigger a flag to verify with the lender
Manual checking left to you	Confirm any exception pathway with the lender. The lender’s own assessment sets the final borrowing figure	Check low-confidence answers with the lender. broQA’s terms say every output needs independent verification before you act on it

Bulma’s Strengths and Limits

Bulma handles lender policy research and scenario planning in one conversation. Describe your client once, or load the details from your customer relationship management (CRM) system, uploaded payslips or a fact find. Scenario Planner then lists suitable lenders, borrowing power at each, the conditions to meet and the documents to gather.

Borrowing power uses each lender’s own servicing inputs, such as the Household Expenditure Measure (HEM), buffers and income shading. When a file falls outside standard policy, Bulma shows known exception pathways with a confidence level. It also finds similar past client scenarios and the lender outcomes they got.

Bulma doesn’t connect to lender portals or lodgement platforms, and it doesn’t quote interest rates, fees or product pricing. It covers 52+ residential lenders and no asset finance, and it includes commercial lending only where those lenders’ policies do. An exception pathway isn’t written policy, so confirm it with the lender before you rely on it.

Broqa’s Strengths and Limits

broQA puts seven tools in one login. Alongside Chat and Servicing, it has an Application Preparer that reads uploaded documents into a 300+ field application. It exports to Word or to aggregator systems such as MyCRM, ApplyOnline and Mercury.

BDM Connect turns a two-line brief into a scenario email from your own Outlook or Gmail and keeps the reply threaded. The Rates and SLA Tracker shows rates with pricing discounts and lender turnaround times. Policy, rate, turnaround and grant questions also work over a dedicated WhatsApp line.

broQA lists policy coverage for 45+ lenders. Its terms say lender policy changes can take time to appear on the platform. Its confidence score tells you how sure the answer is, but the published pages don’t say which lenders a panel-wide answer left out.

Choose Bulma When

• Your client has more than one complication, and you want lenders grouped by policy fit with borrowing power, conditions and documents for each.
• You want quick answers to policy questions, whether for one lender or all 52+ residential lenders in one question.
• You keep quoted policy wording in your file notes as part of your best interests duty records.
• You want a comparison to name the lenders whose policy is silent, so you know which BDMs to contact.
• Your files often sit outside standard policy, and you want exception pathways with a confidence level and similar past scenarios.

Choose Broqa When

• You want application preparation, BDM emails, rate tracking and policy answers in one subscription.
• You need to export a prepared application into MyCRM, ApplyOnline or Mercury.
• You often ask policy questions away from your desk and want answers over WhatsApp.
• You want a confidence score on each answer as your signal for when to call a BDM.

Evidence and Follow-Ups

Bulma and broQA both show the policy behind an answer, but they show doubt differently. Bulma tells you where coverage runs out by naming lenders. Each broQA answer instead carries a confidence score.

A Fictional Question With a Missing Rule

In this fictional example, your client is a nurse who also earns a regular car allowance. You ask whether Lender A and Lender B accept the allowance as income. Lender A’s policy accepts it with two payslips, and Lender B’s policy doesn’t mention car allowances at all.

When you ask Bulma about both lenders, it returns a summary, a side-by-side table and a coverage note. The note names Lender B as a lender whose policy doesn’t address the point, so you know to ask Lender B’s BDM before you include the allowance.

broQA’s Chat returns an answer with the cited passage and a confidence score. Where the score is low, broQA flags the answer for you to verify with the lender. You can then use BDM Connect to draft the scenario email to Lender B.

A Fictional Question With Conflicting Wording

In this fictional example, Lender A’s credit policy asks for two years of trading for self-employed income. Its product guide allows 12 months for some professions. Your client has 14 months of trading.

Because each Bulma answer quotes the wording it relied on, you can see which document decided the answer and check it against the other. The answer also shows the policy area and the date Bulma last updated that policy. If the client falls outside the written rule, Scenario Planner shows any known exception pathway and its confidence level.

broQA cites the passage behind its answer and shows its reasoning steps. Its confidence score gives you a single signal on how settled the answer is. Its terms also describe a Community Guidance layer drawn from BDM confirmations across the broker community, which adds practice-based knowledge beyond the written policy.

When a Fact Changes

Bulma keeps your client’s details through follow-up questions, so you can ask about another lender without repeating the scenario. When you change one fact, such as the LVR, Bulma updates the lender list and borrowing power. If a question is ambiguous, it asks a short clarifying question before answering.

broQA’s Servicing tool reruns borrowing capacity across 45+ lenders from the scenario you enter. It shows the assessment rate, HEM and debt-to-income (DTI) ratio each lender used. It also names what is capping borrowing capacity and how to lift it.

Operating Conditions

The operating details below are as at October 2026. Bulma covers 52+ residential lenders and broQA lists 45+, while broQA bundles more tools into a single plan. In broker terms, Bulma’s Solo plan covers one broker and its Team plan covers up to five, and broQA charges one plan for each broker.

Condition	Bulma	broQA
Lender coverage	52+ residential lenders and about 50 policy areas, for policy and borrowing power. Enterprise adds custom lender coverage	45+ lenders for policy and serviceability. Rates across 50+ lenders
Data handling	Data encrypted at rest (AES-256) and in transit (TLS 1.3). Queries and client information aren’t shared with third parties	Core data hosted in Sydney. Personal identifiers masked before AI processing. Documents deleted after extraction and application data purged after seven days. The AI model provider and payment processor operate outside Australia
Privacy terms	Privacy policy last updated 20 January 2026	Privacy policy dated 23 June 2026 and terms dated 5 March 2026. Client data isn’t used to train AI models
User access	Solo for one broker. Team for up to five members, with extra seats available. Enterprise for unlimited members	One plan per broker, with team pricing by quote. Open to licensed brokers and supervised staff, with one active session per user
Support	The founder answers every support question. Team adds priority support, and Enterprise adds a dedicated account manager	Priority support included in its single plan
Price structure	Billed per plan, with a 14-day free trial and no credit card. Every plan includes policy and scenario tools with generous usage limits	Billed monthly per broker, month to month. A 14-day trial with no credit card to explore. The plan lists unlimited policy and scenario questions

broQA’s usage terms suit a broker who asks many questions each day, because its pricing page lists unlimited Chat questions. Bulma’s Team plan suits a small brokerage, because up to five brokers share research history on one plan.

Who Owns the Final Decision

Neither product gives credit advice. Bulma is a research and scenario planning tool, and you keep the best interests duty. Under its terms, broQA holds no Australian credit licence and its outputs are informational only.

What the Test Establishes

This comparison covers each product’s documented outputs, coverage and terms, not answer speed or accuracy rates. It establishes how each product shows a source, how each signals uncertainty and what each leaves for you to check.

Repeatable Results

Each of these differences appears in the products’ published documentation.

• Both products show the policy text behind an answer. Bulma adds the policy area and its last-update date.
• For uncertainty, Bulma names lenders with no policy on the point, while broQA uses a 0 to 100 score.
• On coverage, Bulma lists 52+ residential lenders and broQA lists 45+ lenders.
• broQA includes application preparation, BDM emails and rates. Bulma doesn’t quote rates or connect to lodgement platforms.

Speed and Accuracy Claims

Some statements on broQA’s website are marketing claims rather than documented outputs. It says WhatsApp answers arrive in under a minute, that its servicing engines mirror each lender’s real calculator and that its WhatsApp channel is an industry first. None of these statements is a measured speed or accuracy result.

This comparison gives no speed or accuracy figure for Bulma either. Bulma keeps answers current by refreshing policies as lenders publish changes, and it alerts you when a policy you’ve asked about changes. Its team reviews answer feedback every week, and QA testing checks each change before release.

Drawbacks Left for You

With Bulma, you still need a separate source for rates and fees. You also confirm exception pathways with the lender and check the final figure in the lender’s own calculator.

With broQA, you decide when a confidence score is low enough to call the BDM. If a lender you use is outside broQA’s 45+ lenders, you research its policy elsewhere.

If quoted policy answers and scenario planning across 52+ lenders cover most of your placement work, you can try Bulma free for 14 days with no credit card.