Bulma answers lender policy questions and plans client scenarios across 52+ lenders. Every answer quotes the policy wording it relied on, so you can check it before you advise your client.
Your AI assistant for policy questions.
Bulma is an AI assistant that researches lender policy and plans client scenarios for Australian mortgage brokers. You bring the client’s facts and Bulma finds the lender policy that applies. The credit assessment and the advice stay with you.
Bulma works for brokers. It doesn’t arrange home loans for consumers or lodge applications, so your client’s loan still runs through you and the lender.
Ask a policy question in plain English, including broker shorthand such as “big 4” and “genuine savings”.
Bulma answers from each lender’s current policy documents and quotes the wording it relied on. It keeps context through follow-up questions and asks a short clarifying question when yours is ambiguous.
Describe the client’s whole scenario once, or load it from your customer relationship management (CRM) system, uploaded payslips or a fact find.
Bulma checks it against every covered lender and groups the lenders by policy fit. Each lender shows the conditions to meet and the documents to gather. Bulma also calculates borrowing power at each lender with that lender’s own servicing inputs.
Bulma turns a client scenario into a policy answer you can check against each lender’s own wording.
Take a hypothetical client: a sole trader with an Australian Business Number (ABN) registered 18 months ago, one year of tax returns and a 10% deposit for a house.
You ask which lenders will assess that income at a 90% loan-to-value ratio (LVR).
The answer lists the lenders whose policy allows it and quotes each one’s wording on trading history and income evidence.
A coverage note flags any lender whose policy is silent on that point.
Step 1
Split a broad question such as “Can this client buy?” into separate income, deposit, security and policy questions.
Write down any fact you haven’t confirmed, such as whether a second job has passed its probation, before you rely on an answer. Bulma asks a short clarifying question when a question could mean two things.
Step 2
Each answer quotes the lender’s policy wording and shows the lender, the policy area and the date Bulma last updated that policy.
Find the same passage in the lender’s policy document to reproduce the rule. The date is Bulma’s last update, which can differ from the lender’s publication date.
Step 3
Bulma keeps the conversation’s context, so a follow-up can change one fact without restating the scenario.
Raise the deposit to 20% or switch the income to a company salary, and the answer reflects the new facts. In Scenario Planner, changing a fact such as the LVR updates the lender list and borrowing power.
Step 4
The quoted wording is the lender’s written policy. Bulma’s summary applies that wording to your client’s facts, so check the summary against the quote.
A point the policy doesn’t address still needs the lender’s confirmation. So does an exception pathway, which Bulma rates Documented, Precedented or Reported.
Step 5
Copy the answer and its sources into your file notes. Add the client facts you verified, the dated policy quotes, any exceptions and the questions still open.
You review and approve that record before you advise the client. It supports your assessment and leaves the decision with you.
Residential lenders covered, with policies refreshed as lenders publish changes.
Policy areas, from income and servicing to LMI and specialist lending.
Bulma compares lending criteria across 52+ residential lenders and 50+ policy areas. Coverage runs from the big four and Macquarie to customer-owned banks such as Teachers Mutual Bank and non-banks such as Pepper Money, Liberty and La Trobe Financial.
Policy areas include pay-as-you-go (PAYG), casual,self-employed, rental and Centrelink income. They also cover servicing, credit history,security, LVR limits, lenders mortgage insurance (LMI), genuine savings, documentation and specialist lending such as self-managed super fund (SMSF) loans.
Bulma lists the lender sources behind an answer with the date it last updated each policy. Copy the answer with its sources into your file notes for your best interests duty records.
Every rule carries the date Bulma last updated that lender’s policy, and Bulma alerts you when a policy you’ve asked about changes. When lenders’ rules differ, the table shows each rule beside its quoted wording. Take the quote to that lender’s business development manager (BDM) when it conflicts with what they’ve told you or is silent on your client’s situation.
Ask one question across a shortlist or all 52+ lenders. The comparison lines up each lender’s rule in a side-by-side table and names the lenders whose policy doesn’t cover the point.
To compare like for like, ask one question with the same borrower facts across a shortlist or every covered lender. The comparison gives a summary, a side-by-side table and a coverage note naming the lenders whose policy doesn’t address the point. It shows policy fit rather than an approval prediction, because the lender’s own assessment sets the final borrowing figure.
Hear from mortgage brokers who use Bulma for their lender policy research.
I used to spend hours checking lender portals for policy details. Now I just ask Bulma and get an answer in seconds - with the source right there so I can verify it.
Liam O’Connor
Credit Adviser, Sydney
The cross-lender comparison feature is brilliant. I can instantly see which lenders will accept my client’s scenario without opening five different PDFs.
Emily Carter
Senior Broker, Melbourne
For complex scenarios with casual employment or self-employed clients, Bulma saves me from making embarrassing mistakes. It knows the policy nuances I might miss.
Neil Kapoor
Mortgage Broker, Brisbane
Bulma understands broker terminology. I can ask about LMI thresholds, genuine savings, or income shading and get a precise answer without having to explain what I mean.
Mark Davidson
Credit Adviser, Perth
My team uses Bulma as our first stop for policy questions. It’s like having a senior broker on call 24/7 who never forgets a policy update.
Jake Miller
Principal Broker, Adelaide
The source attribution is what sold me. I can see exactly which lender policy and category the answer came from, and when it was last updated. That transparency matters.
Matt Lawson
Lending Specialist, Gold Coast
Bulma covers 52+ residential lenders across 50+ policy areas. Bulma’s coverage includes these lenders:
Answers draw on each lender’s current policy for income, servicing, security, LVR limits, LMI, genuine savings, documentation and specialist lending. Where a lender’s policy doesn’t address a point, the answer names that lender instead of guessing. Coverage is residential, so Bulma covers commercial lending only where these lenders’ policies do, and it doesn’t cover asset finance.
Choose the plan that fits your team. Try Bulma free for 14 days, with no credit card required.
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Policy Advisor and Scenario Planner
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Policy coverage across 52+ lenders
Cross-lender comparisons
Source attribution on every answer
Conversation history
Email support
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Start with a 14-day free trial of Bulma. No credit card is needed, and you can change plans at any time. Every plan includes Policy Advisor and Scenario Planner with generous usage limits.
Plan prices, billing periods and team limits are set out on the Bulma pricing page.
For product support, contact the Bulma team. The founder answers every support question personally.