Bank of Us Home Loan Policy for Brokers 2026

Identify the Bank and Loan

Bank of us is the trading name of B&E Ltd, the credit provider named in its Credit Guide. The guide identifies Australian Credit Licence 236870. Use that identity when matching the lender’s documents to your file.

The bank’s home loan range distinguishes FlexiDiscount, Topline and residential investment loans. FlexiDiscount suits a borrower who does not need an offset account. Topline includes an offset account, while FlexiChoice appears in the investment range.

Record whether the client wants to buy an established home, build or refinance. A scheme loan needs its own eligibility assessment. MyHome shared equity and a standard home loan have different participation conditions, so keep the selected product clear throughout the enquiry.

Who and Where the Bank Lends

Bank of us’s home loan application page states that the product is unavailable to new customers who are not existing Tasmanian residents. That restriction concerns the applicant’s residence. The presence of a Tasmanian property does not establish that a new interstate applicant qualifies.

For an existing customer living elsewhere, ask the bank to assess that specific circumstance. The new-customer wording does not establish an automatic acceptance or refusal for an existing customer. State the borrower’s residence separately from the location of the proposed security.

The bank’s construction guide gives a practical income evidence route. Employed applicants provide two recent payslips showing year-to-date pay. Self-employed applicants provide two years of financial statements and tax returns, with Australian Taxation Office notices of assessment for the relevant entities.

For a construction file paying out existing debt, that guide requests three months of debt statements and a current credit or store card statement. Keep continuing commitments separate from the proposed payouts. Ask which evidence combination applies to a standard purchase or refinance before treating the construction list as a complete checklist for another product.

The Property and Contribution

Bank of us needs the proposed property and the borrower’s contribution identified alongside the requested loan. Its pre-approval form asks about the purchase budget and available deposit. Calculate funds to complete as well as the percentage deposit, because transaction costs also need funding.

The bank’s FlexiDiscount offer advertises lending up to 90% loan-to-value ratio (LVR). LVR compares the loan with the accepted property value. Treat that figure as a limit of the advertised offer, with the bank’s lending criteria still applying.

In a hypothetical purchase with an accepted value of $600,000, a $540,000 loan is 90% LVR. The $60,000 difference covers only the price contribution. Add transaction costs and deduct any deposit already paid when working out the cash still required.

For construction, Bank of us’s building finance guide calls for plans and a building contract for the independent valuation. Gather the signed fixed-price contract and quotes for work outside it. Include those extra costs when checking whether the borrower can complete the build.

The bank’s consumer loan terms require prior written consent to lease a home financed for owner occupation. Declare the intended use correctly from the start and raise a proposed change with the lender.

Prepare the Enquiry or Application

Use Bank of us’s pre-approval form for an initial borrowing enquiry. It gathers employment information and monthly commitments, with the proposed loan and deposit. The bank describes pre-approval as an initial assessment that can change during the full application.

For broker access, the bank’s website links to its Broker Portal, which has a login. Confirm your accreditation and the selected product’s submission route before treating the consumer enquiry form as a broker lodgement channel.

Prepare a short scenario note with the facts the lender needs to decide the outstanding issue:

• State whether each applicant is an existing customer and a Tasmanian resident.
• Identify the product and loan purpose, with the property address and intended use.
• Explain the income source and any change in employment that affects the evidence.
• Set out the requested loan, available funds and debts to be repaid.

Attach the supporting documents through the bank’s agreed process. Ask for a decision on any unusual income or security feature before proceeding. Retain the response and its conditions with the file, then update the enquiry if the client’s facts change.