Broker guide
Macquarie Bank Personal Loans: Availability 2026
Check whether Macquarie offers the personal loan your client needs. Distinguish current availability, legacy servicing and other eligible lender routes.
- Published
- Updated
Macquarie Bank doesn’t list a general-purpose unsecured personal loan in its current public product range. Its personal banking products include home loans and credit cards, while new car loan applications are closed. An old Macquarie entry in a client’s credit file therefore needs a product and servicing check before you treat it as an available lending option.
Confirm Current Personal-Lending Availability
Macquarie’s current product range has no advertised general-purpose personal loan application route. A savings account or an existing borrowing relationship doesn’t establish eligibility for a separate personal loan.
Macquarie’s home loans credit guide expressly applies to home loans. Its discussion of credit assessments and limit increases doesn’t establish that an unsecured personal loan is available.
Keep the requested purpose separate from the product used to fund it. Buying a car is a personal expense, but a car loan can have security and a balloon payment. Equipment finance can involve a business borrower or lease, which changes the assessment and the documents you need.
Distinguish the Available Routes
| Client’s request or record | Product category | What to establish |
|---|---|---|
| Cash for a personal expense | General-purpose personal loan | A lender currently accepts the purpose and the applicant’s circumstances |
| Existing Macquarie vehicle debt | Car loan or lease | Current servicer, security and any final balloon |
| Equipment bought for a business | Business or equipment finance | Borrower entity, business purpose and ownership of the asset |
| Additional funds against a home | Home-loan increase or refinance | Property security, permitted purpose and affordability of the increased debt |
Macquarie’s car loan business update says it no longer accepts new car loan applications. Customers seeking balloon refinancing need another lender. A remaining servicing page or an old application document doesn’t reopen that channel.
Home-loan cash-out is a separate assessment. Macquarie’s home equity explanation describes borrowing against equity, subject to the lender’s criteria. Using a home as security changes the risk, even when the funds pay for the same expense as a personal loan.
Identify an Existing Facility
Identify an existing Macquarie facility from the loan contract and its latest servicing records. A credit report’s lender name or a bank transaction description alone doesn’t establish who currently administers the debt.
Macquarie says portions of its car loan portfolio transferred to Allied Credit in 2025 and 2026. Affected customers received written notification. Some eligible customers remain with Macquarie, so the transfer must be established for the particular account.
Work through the client’s evidence in this order:
- Read the original contract. Record the legal credit provider and whether the agreement is a loan or lease. Note the account identifier and any secured asset.
- Match the latest statement to that agreement. Record the balance and repayment, then identify any arrears or balloon amount separately.
- Read any transfer notice. Match its account details to the contract and follow the notice’s servicing instructions. An announcement about a portfolio transfer doesn’t prove every account moved.
- Reconcile the actual repayments with bank statements. Investigate a different debit name or changed amount before recording the ongoing liability.
For a retained Macquarie car loan, its repayment guidance identifies the settlement email and online account as places to find repayment details. For a transferred account, use the current servicer’s statement and instructions.
In a hypothetical file, a credit report shows Macquarie while the latest statement names a different servicer. Match the transfer notice and account identifier before treating those records as two separate debts. If the records disagree, obtain an account statement or payout figure through the servicing channel confirmed by the official notice.
Choose the Relevant Assessment Route
Choose the next assessment from the client’s purpose and the security they intend to provide. Start with their requested amount and affordable repayment, then compare products that actually accept that use.
For an unsecured personal loan, collect income evidence and living expenses alongside existing debt statements. Compare the proposed term and total repayments. Moneysmart’s personal loan guidance explains how fees and longer terms can change the total cost, even when a repayment looks lower.
For a vehicle purchase or balloon refinance, include the vehicle details and any existing payout figure. A refinance must address the final balance as well as the ongoing repayment. Keep business equipment enquiries on the asset-finance route, with the business entity and proposed asset identified.
For a home-loan increase, gather the mortgage statement and evidence supporting the requested use of funds. Assess the increased property-secured debt and its repayment term. A smaller monthly repayment can still leave the client paying for a short-lived purchase over a much longer period.
Record the selected product category beside the client’s objective. If the client needs unsecured personal credit, assess a lender with an open personal-loan product. Keep any legacy Macquarie liability in the file until the current account evidence establishes its balance or closure.
