Broker guide
Zeus Broker Hub: Tools, Accreditation and Support
Use the Zeus by LMG broker hub for product tools and accreditation, then find Zeus broker support without entering borrower access.
- Published
- Updated
The Zeus broker portal starts at the Zeus by LMG broker hub for product resources and support. For accreditation, profile changes and deal tracking, open its Broker Management Tool.
Identify the Zeus Broker Hub
Zeus by Loan Market Group (LMG) has its own destination in LMG Lending’s broker directory, as at October 2026. Apollo and the other lending brands have separate tools and teams. If your file is for Apollo, use the Apollo broker access guide.
Start with the brand on the client’s proposed product. Then open that brand’s resource page before choosing a calculator or contact. General LMG membership and business-system enquiries belong with your aggregator contact.
Product Tools and Submission Preparation
Choose the resource for the file task and Zeus product you’re working on. The hub groups tools under Bolt, Own and Build, as at October 2026.
| File task | Hub resource | How to use it |
|---|---|---|
| Review product fit | Fact sheets and product niche sheet | Match the loan purpose and features to the client’s needs. |
| Check costs | Rate cards | Read the applicable product and repayment basis. |
| Assess borrowing capacity | Product calculators | Enter the client’s evidenced income, expenses and debts. |
| Gather evidence | Product checklists | Track missing documents against the chosen product. |
| Arrange property evidence | Order a valuation | Follow the Cotality valuation route. |
| Prepare the application | Training and Simpology guides | Follow the relevant product’s application workflow. |
Reopen resources from the hub when preparing a new file. Check the document version and effective date before using its figures. Keep the calculator inputs and output together so another person can trace the result to the client’s evidence.
The Zeus Broker Management Tool guide, dated 24 August 2026, describes Property Checker as early guidance. Under Tools, search a postcode or security address and select the relevant criteria. Its result remains subject to lending policy, verification and formal assessment.
For lodgement, Simpology’s Zeus Loanapp guide, dated 25 February 2026, explains the submission checkpoint. Complete the application, generate the supporting-document checklist and attach every mandatory document before submitting. The final Loanapp page confirms successful submission.
Keep that confirmation with the file. A completed calculator or downloaded checklist alone doesn’t establish that Zeus has received or approved the application.
Accreditation and Profile Management
New Zeus accreditation requests and existing-profile changes go through the Broker Management Tool. Its public entry page, as at October 2026, provides separate options for accredited brokers and new applicants.
- If you’re already accredited, select Log in and enter your broker email. The tool sends a one-time code instead of asking for a password.
- For a new accreditation, select Get accredited and verify your email with the code.
- Confirm your personal details and credit representative number. Search your Australian Business Number (ABN), then confirm the brokerage and aggregator.
- Review the details and submit the accreditation request. Record the submission outcome before treating the request as complete.
These steps concern accreditation with Zeus. They don’t enrol your business in LMG aggregation.
Zeus’s 24 August 2026 tool guide places personal changes under My Profile and business changes under My Brokerage. It also documents assistant access to all deals within the brokerage, including other brokers’ deals. Review that access scope before adding an assistant.
If the code doesn’t arrive, check the entered broker email and your junk folder. If access still fails, record the destination, time and exact error, plus whether you’re applying or already accredited. Give Zeus support those details without forwarding the login code.
Zeus Broker and Borrower Support
Send broker enquiries to Zeus broker support or call 1300 380 549. For product or scenario discussions, the hub lists these Zeus business development managers (BDMs), as at October 2026.
| Region | Zeus BDM | |
|---|---|---|
| Victoria and Tasmania | Alex Cornish | alexc@zeus.lmglending.com.au |
| New South Wales and Australian Capital Territory | Jeremy Harvey | jeremyh@zeus.lmglending.com.au |
| Queensland and Northern Territory | Kealy Martin | kealym@zeus.lmglending.com.au |
| South Australia and Western Australia | Paul Seeley | pauls@zeus.lmglending.com.au |
Describe the issue and the outcome you need, such as accreditation access or clarification of a product condition. Include an application reference where available so support can identify the file.
The Zeus App and Internet Access links on the hub are borrower account access. Keep broker accreditation and file work in the broker tools. For another lender’s destination, use the broker portal directory.