Newcastle Permanent Discharge Authority

Confirm the Newcastle Permanent Loan

1. Match the latest statement to the loan contract before requesting the authority. Record the borrower’s legal name and account number, then identify each property securing the loan.

Newcastle Permanent’s group-brand explanation confirms that it and Greater Bank operate under Newcastle Greater Mutual Group’s banking licence. Both brands continue to operate. Use Newcastle Permanent’s release route for a Newcastle Permanent facility, keeping the statement and any account-specific servicing notice together.

A shared banking licence is insufficient reason to substitute Greater Bank’s form. If a servicing notice changes the recipient for this account, reconcile that notice through Newcastle Permanent’s official contact before sending the authority.

Get and Prepare the Authority

2. Open Newcastle Permanent’s mortgage discharge page and use the contact route for the transaction. For a sale, a repaid loan, security substitution or guarantor release, request the mortgage discharge and information request form through Newcastle Permanent.

You can contact the bank on 13 19 87 or send a secure message through its app or internet banking. For refinancing, use the dedicated contact above. Newcastle Permanent says it may need to speak directly with the borrower before a refinance discharge.

3. Prepare the loan records and settlement instructions before completing the issued form. Have the following information ready for the request:

• Each borrower’s legal name and contact details, together with authority for you to act.
• Account numbers for the facilities being repaid or retained.
• Property addresses and title references identifying the security being released.
• The transaction reason and proposed settlement day.
• The acting solicitor or conveyancer’s details and the incoming lender for a refinance.

Follow the issued form’s signature instructions and return it through the channel Newcastle Permanent specifies. Resolve missing signatures or conflicting property details before lodging. Ask for the required notice period when arranging settlement so the parties work to an agreed timetable.

Payout and Outstanding Conditions

4. Agree the exact release scope with Newcastle Permanent and request a payout quote for the intended settlement day. For a partial release, identify the property leaving and the security staying, then obtain the bank’s conditions for the remaining loan.

Reconcile the quote’s interest and charges against the loan contract. Newcastle Permanent’s home loan FAQs distinguish variable-loan early repayment without an exit fee from government discharge fees. Fixed rate early repayment can attract break costs.

Its Facts for Mortgage Loans: Fees and Charges also describes a Discharge Administration Fee when the bank registers the discharge after full repayment. Additional costs it incurs are passed on. Earlier loans can have different fee terms, so use the contract and written payout for this facility.

5. Clear the outstanding conditions with the acting representative before settlement. Record who must supply each item and obtain an updated payout or written adjustment instructions if the settlement day changes.

Verify Completion

6. Obtain acknowledgement that Newcastle Permanent has received and accepted the request. Retain its reference and follow up any missing documents before relying on the settlement booking.

After settlement, obtain confirmation of the payout and the intended mortgage release. Newcastle Permanent’s fee brochure distinguishes full repayment from discharge registration and notes that other loans linked to the security affect finalisation. Confirm who is registering the release and obtain the resulting evidence from the acting representative.

If the balance is zero but the mortgage remains recorded, trace the registration with the representative instead of closing the task. For a partial release, retain confirmation of the released property and the remaining loan terms before marking the file complete.